Coastal Cabinets & Countertops, Inc. began in 2006 when Sharon and Wayne Martin saw a need in the area for a small Owner-Operated Cabinet Business dedicated to providing excellent customer service.
After building successful careers as designers/salesmen in the cabinet business working for large corporate-owned companies, it was easy to see that the only way to end up with a truly satisfied customer was to eliminate all of the “procedures and policy”, and just deal with people one-on-one. Making excuses to customers to cover some “system downfall” beyond your control just didn’t seem like the right way to build good long-term relationships.
Based on that concept, we decided to only represent small Owner-Operated cabinet manufacturers. We recognized the advantage of dealing with others that maintained our same philosophy to provide excellent customer service. That choice has proven to be one of the best decisions we could have made.
Eight years later, Coastal Cabinets & Countertops, Inc. maintains an honest, straight forward approach to everything we do. As Wayne said on the night we decided to walk away from well-paying jobs, and invest our life savings in a new business, “I want to make every customer we deal with a walking-talking advertisement for the business”.
Our 1st tiny little 700 square foot showroom in 2006. It was so cute!
Thanks to our loyal customers, we were able to move into our current 3,000 square foot showroom in 2009!
SO FAR, SO GOOD
Once we decided on CC&C, we knew we made the right choice. We had a wonderful experience working with the Martin’s and if we should do another project, we would not hesitate to work with them again. It has really been our pleasure.
The budget and schedule were met or exceeded and solutions for all needs were easily provided. The installation was great and the follow-up and attention to details were refreshing.
I would recommend Coastal Cabinets for any of your commercial or residential design and cabinet needs!
From their initial high value-added design work and creative suggestions, to their help in keeping costs at a minimum, all the way through to installation and post-installation follow-up, they surpassed my expectations. In fact, based on the great value and customer service they provided in Florida, I came back to them first when I needed new kitchen cabinets in my primary home in Virginia.
Whenever making a major purchase such as this, I tend to do a good bit of research and bargain hunting and am a pretty demanding consumer, and I have nothing but positive things to say about my experiences with Sharon and Wayne.
It’s been a while coming, but I just needed to write you a BIG THANK YOU note for the fabulous job you did at the Rue Martine Home in Caribe. You guys were just the best to work with.
Your friendliness and professionalism is the best in Destin. We didn’t need to shop much for cabinets after meeting you guys. Not only are we one thousand percent happy and satisfied, our customers are too, and you know how hard that is to make happen!! The Butlers are just thrilled with the entire house. Every suggestion you made to them was accepted and appreciated. You guys really are the best in the business, and the products you sell are top quality.
Thanks so much for making our job so much easier!!
We look forward to working with you again, and will have all of our clients work with you in the future. Can’t wait to renovate my personal home with you guys!